Mandy Booker – CEO 

Mandy has been with Wollongong Homeless Hub and Housing Services (formerly Wollongong Emergency Family Housing) since 2014.  Mandy has the continued privilege of leading a team of dedicated, passionate people to ensure that all people of the Illawarra are treated and supported with the dignity and respect they deserve. Mandy brings a unique style of leadership, with the vision and ability to strategically guide the organisation by identifying the current and future needs of our vulnerable community members, particularly those experiencing homelessness or at risk of homelessness.

Jayne Harris – Corporate Services Manager

Jayne has been working at Wollongong Homeless Hub and Housing Services since 2016. Jayne brings a wealth of knowledge to the organisation with her vast and varied work experience and is key to the operational success here. Jayne enjoys the variety of work at WHHHS and knowing that all that we do here directly benefits people in the Illawarra who are doing it tough.

Megan Arthur – Support Services Manager 

Megan has been with the Wollongong Homeless Hub and Housing Services for over seven years. Megan’s has a Bachelors in Social Work and extensive expertise in complex needs in specialised homelessness services. Megan leads the support services team at WHHHS.  Her many years of experience in community mental health, general hospital social work and community development has contributed to her ability to build a high performing specialist team of support services in early intervention and prevention, outreach and assertive outreach. Megan’s passion for our clients to live successful independent lives is what drives her work with clients and her approach to team leadership.

Kelly Mcgarrity – Housing Services Manager 

Kelly has been working at Wollongong Homeless Hub & Housing Services since 2023, Kelly has 15 years of dedicated experience in Social Welfare, she has made a significant impact in addressing critical issues such as homelessness, drug and alcohol issues, and domestic violence. Kelly is deeply passionate about empowering clients to overcome barriers and navigate complex system issues. Her commitment to addressing the systemic challenges that affect vulnerable populations drives her to advocate for effective solutions and ensure that clients receive the support they need to achieve lasting positive change. Kelly has 8 years’ experience in leaderships roles; guiding teams and driving strategic initiatives effectively. Her leadership experience is complemented by her hands-on expertise, enabling her to manage and inspire others in the workplace.