Frequently Asked Questions
Where do I go, who do I call if I am homeless right now?
- The best place to start is Link2Home (1800152152). They will provide:
- Information about local services
- An assessment to determine what kind of help is needed (see how DCJ uses your personal information)
- Referral to appropriate specialist homelessness services (SHS), support services, temporary accommodation and/or other services
- WHHHS provides access to funded homelessness, health, legal, housing, financial, advocacy and support services in Wollongong, to give a true service of integration and holistic outcomes for people at risk.
Does WHHHS provide accommodation?
We do. We provide temporary accommodation via referral from DCJ and Links2Home. Clients who are experiencing homelessness and are in need of immediate accommodation should call Links2Home on 1800 152 152 for assessment and referral.
We also have transitional housing across the Illawarra. To request information or to be assessed for transitional housing please make contact with our staff at one of our service points to discuss your needs.
I need food for myself/my family. Where do I go?
There are many options for low cost and even free food services. If you go here you can see a list of all of the low cost and free food options in our area.
Clients can also have access to emergency food support by visiting one of our service points in the community.
The Hub Located at 40 Princes Hwy Fairy Meadow Open Monday - Friday 9:00am - 2pm or
The WHHHS Mobile Outreach Van on Thursday's 4:30pm - 7pm (Railway Station Square near the Lighthouse Church)
What items can I donate & where can I drop them off?
Our administration office has limited storage space. However, we continuously welcome donations of non-perishable food, new or unopened personal care items, and any goods that are new and in their original packaging. We favor a coordinated approach to receiving these goods to guarantee their timely use and prevent overburdening our storage systems.
If unsuitable or excess items are donated, this becomes an expensive problem as we need to arrange for the disposal of those items. As a charitable organization this diverts much needed funds away from our programs and goods into landfill.
If you have goods you would like to donate, please contact us on (02) 4228 0955 or email us at info@whhhs.org.au
What non-perishable food items can I donate?
Food Items
All non-perishable food items! Our most need items are.
- Coffee – Jars and sachets
- Microwavable Pasta & Rice
- Canned Baked Beans & Spaghetti
- Long life milk (Popper size and 1L)
- Muesli & Protein bars
- Noodle Cups & 2-minute noodles
- Up and Go’s or similar
- Multipack snacks, cheese & crackers, biscuits or chips
- Fruit Cups & canned fruit
- Creamed rice
- Canned Protein, Tuna, sausages, Meat (Ham & Chicken)
- Pasta Sauces
*Ring pull is preferred for tinned items*